Return and Refund Policies

 

 

I want you to love your product.

If you do not, please contact me and we will do our absolute best to make it right. 

 

RETURN POLICY

To be eligible for a return, your item must be unused and in the same condition that you received it. Customized items cannot be returned but may be eligible for a refund depending on the issue. 

To complete your return, we require a receipt, proof of purchase or Order Number. All returns must be initiated within 30 days of receiving your item. 

 

RETURN SHIPPING

You, as the consumer, are responsible for shipping costs for returning your item. Shipping costs are non-refundable. If you complete the return process, the original shipping cost charged at time of purchase will be deducted from your refund. 

You are also responsible for any additional customs and import duties or associated fees or taxes related to your purchase or return.

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REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify that we have received your returned item and we can process your refund.  Your refund will be processed, and a credit will automatically be applied to your original method of payment. 

Please note - Depending on your bank, your time of receiving the credit may vary.